Get in Touch With Us

Whether you have a question about one of our reviews, spotted something that needs updating, or want to explore a partnership, this page explains how to reach us and what happens after you do. Every message is read by a real person on the team.

How to Contact Us

Email is the most direct route to our editorial team. Write to us at [email protected] and we will get back to you within two working days. Busy periods may occasionally stretch that window, but we always follow up.

To help us respond as quickly as possible, let us know the nature of your enquiry in your opening line — whether it is a content question, a factual correction, a partnership proposal, or something else. That way it lands with the right person straight away.

What You Can Write to Us About

We welcome all kinds of messages. The most common reasons readers reach out include:

• Content questions — If something in our crypto casino comparisons is unclear, or you want more detail on a particular site, coin, or bonus term, ask us directly.
• Factual corrections — Accuracy is central to what we do. If you spot a figure, offer detail, or licensing claim that looks out of date or wrong, please flag it. We review and update promptly.
• Suggestions and reader feedback — Have a topic you would like us to cover — a specific coin, a withdrawal method, a state-by-state breakdown? We take reader input seriously when planning new content.
• Editorial and partnership enquiries — If you represent a crypto casino brand or a related service and would like to discuss how your product might be featured or reviewed, introduce yourself and outline what you have in mind. Our rankings are editorially independent; we will explain how the process works.
• Responsible gambling concerns — If you or someone close to you is struggling with gambling, mention it in your message and we will point you toward appropriate support. You can also reach the National Problem Gambling Helpline directly, any time, on 1-800-GAMBLER.

A Word on Our Editorial Independence

Bitcoin Casino earns commission when readers sign up to sites listed on this page. That commercial relationship does not decide how sites are ranked or reviewed. Our assessments are based on researched criteria — payout speed, coin support, bonus terms, licensing status, and the real experience of navigating each site — and commission cannot buy a higher position. If you have a question about how a specific site was evaluated, email us and we will walk you through it.

For a full explanation of how we score and rank the crypto casinos featured here, including the factors we weigh on instant-withdrawal performance, see our guide to the top-rated options available to US players.

What Happens After You Send a Message

We do not use automated replies as a substitute for a real answer. When your email arrives, a member of the team reads it and responds personally. Our target is two working days from receipt. If your enquiry is time-sensitive — for example, a bonus or offer detail that needs correcting before it misleads readers — say so and we will prioritise it.

We do not share contact details with third parties, and we do not add anyone who emails us to a mailing list without their consent.

A Note on Legal and Tax Queries

We receive questions from US players about the legal status of offshore crypto casinos and about tax obligations on gambling winnings. We are a comparison and review site, not a law firm or an accounting practice. We can point you to the general information covered in our content, but for anything specific to your situation — state law, federal tax liability, or crypto gains reporting — please consult a qualified legal or tax professional.

As a general reminder: crypto casinos serving US players are almost always licensed offshore (commonly Curaçao or Anjouan) rather than by a US regulator. They operate in a legal grey area for most states. A small number of states have more explicit restrictions on offshore gambling, and it is your responsibility to check the rules where you live before playing.

Responsible Gambling

Gambling carries real financial risk, and that risk does not go away because you are using cryptocurrency. Crypto price volatility adds a further layer — the value of funds held on a casino site can move significantly between deposit and withdrawal. If gambling is causing problems for you or someone you know, please reach out for support:

• National Problem Gambling Helpline: 1-800-GAMBLER (available 24/7)
• Online chat: ncpgambling.org

Offshore crypto casinos may not offer the same self-exclusion tools or player-protection programmes as state-regulated operators. If you need to limit or stop your play, contact the site's support team directly — and note that protections may be more limited than you are used to from licensed US platforms.

All content on this site is intended for adults aged 18 or older, or 21 or older where that is the applicable minimum in your state. If you are unsure of the age requirement that applies to you, check the rules for your state before registering at any site.

We look forward to hearing from you. Whatever your reason for getting in touch, the team at Bitcoin Casino reads every message and takes it seriously.